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Company History

Connecting People and Benefits Since 1986

Benefits Connection has over 75 years of collective insurance knowledge. As part of a brokerage firm for over 15 years, we designed and implemented total solutions for our clients.

In the 1980’s and 1990’s, Kelly Walker was responsible for creating COBRA and FSA Services serving such clients as:

  • HCA
  • Life Point Hospitals
  • Dollar General Stores
  • Ingram Industries
  • and many public sector clients

All Services Under One Umbrella

In 2003 the Benefits Services division of the brokerage firm was purchased by Kelly, bringing all of the existing clients and employees under the Benefits Connection umbrella. Benefits Connection is built on strong customer service, integrity, and the ability to think outside the box, looking at the best solution for the employer and the employee. In all of our years of providing services, we have never failed to meet a performance guarantee.

In 2011 Benefits Connection, as a Third Party Administrator, once again saw the need to expand and create customer services that were much in demand, where there was at that time a void in the marketplace. Voluntary and Supplemental Insurance carriers focused on the “sale” of benefits, and TPAs did not have the insurance background or resources to implement winning strategies. Thus was the beginning of finding the best voluntary benefits provider with whom we could partner to bring value to our clients and their employees.

The Importance of Communication

As true benefits professionals, and as employees ourselves, we see the need for communication and education, while assisting employer clients with plan design, cost savings, and an overall strategy.

Employers can provide the best benefits package in the world, but if the employees do not understand the benefits or are not connected – it is a true loss for the employer for a service that is a major expenditure. We feel so strongly about communication, voluntary benefits, and education, that we became a Colonial Life agency at the end of 2011 to be able to provide a total solution.

Looking Toward the Future

Benefits Connection continues to stay informed and updated on all changes in laws and procedures, and is able to access the best from the insurance world for our clients.

Benefits Connection is a certified member of The Women’s Business Enterprise National Council (WBENC). Certification by WBENC proves that Benefits Connection adheres to strict world class standards, which you will be proud to support. You are assured that by partnering with Benefits Connection, you will receive the best from your insurance partners.

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